Shipping & Free Returns

Where we ship

We ship to all 50 US states. We do not ship to PO boxes outside the US or to other countries at this time.

Shipping cost and time

Free standard shipping to all 50 US states. Orders are prepared and shipped within 1 to 3 business days and arrive in about 7 to 14 business days. You get a tracking link by email as soon as your order ships.

Free 30-day returns

Not the right fit or changed your mind? Return it free within 30 days of delivery. Just email us and we refund you in full to your original payment method. If we need the item back, we send you a prepaid return label, so returns never cost you anything.

How to return

Email hello@swimmuse.com within 30 days of delivery with your order number. We refund you in full to your original payment method, usually within 2 business days. If we need the item back, we email you a prepaid return label.

Damaged, defective or wrong items

Email us a photo and your order number and we send a free replacement or a full refund, whichever you prefer.

Lost or late parcels

If your tracking has not updated for 10 business days, or your order has not arrived 30 days after shipping, contact us and we will investigate with the carrier and send a replacement or a refund.

Cancellations

Because orders are processed quickly, we can only cancel an order if you contact us within 12 hours of placing it and it has not been prepared for shipping yet.

Last updated November 2026.